NeuraFlash, Part of Accenture, is seeking a Salesforce Solution Architect to join their growing Service Cloud Voice practice. The ideal candidate will have experience with Salesforce project implementations, customer requirements, and contact center design.
Requirements
- 3-5+ years project experience in a hands-on position
- 3+ years of experience with Salesforce in a development or configuration capacity
- Understanding of customer service and contact center operations with experience solving Complex Use Cases
- Solid understanding of Salesforce Platform and its architecture
- Experience building Custom Applications, Lightning Experience, Visual Flows, and Process Builders within Salesforce
- Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance
- Client facing experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Flexibility
- Travel Opportunities