Service Desk Engineer
NomisoNoida, Uttar Pradesh, India
Posted December 17, 2025
Full Time
About the Company
Nomiso is a product and services engineering company that empowers and enhances the lives of customers through efficient solutions for complex business problems.
Job Description
The Service Desk Engineer is responsible for providing first-level and second-level technical support to end users, ensuring timely resolution of incidents and service requests.
Requirements
- 2–5 years of experience in IT Service Desk or Technical Support roles
- Strong knowledge of Windows/Mac OS, basic networking, and common enterprise applications
- Hands-on experience with ITSM tools such as ServiceNow, Jira Service Management, or Remedy
- Understanding of ITIL processes (Incident, Request, Problem Management)
- Good troubleshooting and analytical skills
- Strong verbal and written communication skills