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Housing Casework Officer – Rough Sleeper Specialist
Nottingham City CouncilNottingham, England, United Kingdom
Posted March 30, 2026
32597 - 35412 GBP
Full Time
About the Company
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities.
Job Description
We are seeking a Housing Casework Officer – Rough Sleeper Specialist to join our workforce. The ideal candidate will have good operational working knowledge of Homelessness and associated legislation and an ability to advise on and decide any duties owed to citizens for the Authority.
Requirements
- Good operational working knowledge of Homelessness and associated legislation
- Ability to advise on and decide any duties owed to citizens for the Authority
- Ability to communicate complex issues on a face to face basis, demonstrating tact, diplomacy, sensitivity and customer care
- Ability to effectively manage a complex workload under pressure meeting specified targets and deadlines whilst demonstrating attention to detail, prioritisation and self-organisation skills
- A commitment to providing a high quality customer focussed service
- An ability to work successfully in partnership across different sectors, building and maintaining good working relationships
- DBS enhanced check for a regulated activity
Benefits
- Competitive pay
- Great leave entitlement
- Access to a generous pension scheme
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays
- Smart Working – to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!