Security Managed Services Engineer (L2)

Join NTT DATA as a Security Managed Services Engineer (L2) and make an impact with the company's leading innovations. The role is responsible for providing a managed service to clients to ensure their Security Infrastructures and systems remain operational. Key responsibilities include proactively monitoring work queues, resolving incidents and requests, and communicating with other teams and clients.

Requirements

• Bachelor's degree or equivalent qualification in IT/Computing
• Moderate level years of relevant managed services experience handling Security Infrastructure
• Moderate level knowledge in ticketing tools preferably Service Now
• Moderate level working knowledge of ITIL processes
• Certifications relevant to services supported, such as CCNA certification in Security or PCNSE certification

Benefits

• Opportunity to work with a global innovator of business and technology services
• Diverse and inclusive work environment
• Global career opportunities
• Competitive salary and benefits