Responsible for supervising security officers, guarding casino property, and safeguarding Team Members, guests, and assets. Conducts oneself in a positive and professional manner, acts as a role model for Team Members, and maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
Requirements
- Makes recommendations to hire, terminate, promote, demote, transfer, provide training opportunities, recommends merit increases, evaluates performance, creates and adjusts performance standards, create and/or delegate staff scheduling, invoke disciplinary action and provide for the fair and equitable treatment of all Team Members.
- Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
- Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
- Greet all guests and Team Members in a friendly, open manner.
- Has contact with casino guests providing or receiving information or during confrontational situations.
- Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise.
- Responsible for the security and safeguarding of Team Members, guests and casino assets.
- Safeguards casino assets by guarding doors, patrolling building, observing pull team, verifying slot fills and jackpots, and other observation of sensitive assets and procedures.
- Ensures casino property is protected from theft, illegal entry, vandalism, etc.
- Ensures that underage guests are not on casino gaming floor and stay in appropriate areas of casino.
- Ensures that security policies and procedures are adhered to.
- Patrols and checks, periodically, internal and outside perimeters of casino.
- Monitors and operates the Access management system to input new employee data and issue approved badges.
- Monitors access to secure areas of both OCR properties and assures proper process is followed.
- Monitors gaming activities for adherence to company policies.
- Notifies Slot Shift Manager, Director of Security, and other management of pertinent security activities.
- Implements Security Department policies and procedures established by Security Manager.
- Fills out shift reports and incident reports daily.
- Informs on-coming security shift of all incidents that occurred during previous shifts.
- Reviews all daily reports describing activities and incidents involving security personnel prior to their submission to the Director of Security.
- Responsible to schedule and recommend approved time off.
- Exhibits Leadership skills through continuous evaluation, guidance and encouragement of Team Members.
- Foster a culture of learning and development; support individual growth through continuous feedback to achieve personal and professional goals.
- Approves scheduled hours in timekeeping system.
- Attends all meetings as required.
- Completes all required training satisfactorily.
- Maintains the highest level of confidentiality at all times.
- Works at other properties as needed.
- Performs all other duties assigned within the ‘scope of work.
Benefits
- Minimum Pay Rate: $20.00 per hour
- Access to company-paid benefits
- Opportunities for career advancement
- Friendly and supportive work environment
- Recognition and rewards for excellent performance
