We are seeking a ServiceNow ITAM Developer to join our ServiceNow Platform Team, working closely with SAM Managers to translate complex asset management business processes into technical solutions.
Requirements
- 3-5 years of experience as a ServiceNow Developer, with at least 2 years of deep focus on SAM and HAM.
- ServiceNow Certified System Administrator (CSA) is required; CIS–SAM or CIS–HAM is highly preferred.
- Strong understanding of ITAM business processes and how they translate into platform configuration.
- Expertise in the ServiceNow SAM data model and its relationship with the CMDB and CSDM.
- Proven experience with Cloud Cost Management/Optimization for AWS and GCP.
- Hands-on experience building both Out-of-the-Box SaaS connectors and custom integrations using REST/JSON and IntegrationHub.
- Technical proficiency in ServiceNow scripting, including JavaScript, GlideRecord, Flow Designer, and Scheduled Jobs.
- Familiarity with discovery tools like ServiceNow Discovery, JAMF, and Intune, and their role in the normalization process.
- Ability to troubleshoot complex normalization and reconciliation issues by analyzing raw discovery data vs. library content.
Benefits
- Hybrid work environment
- Comprehensive health insurance
- Retirement plan
- Paid time off
- Professional development opportunities
