At Omilia we are engaged to provide the most human-like human-to-machine communication experiences and technologies in order to help large enterprises improve the customer care experience. Starting out of a small garage, Omilia is now serving 1 billion conversations, in 30 languages, across 17 countries. With one of the fastest growing NLU solutions in the market, Omilia has been recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as in the IDC Marketscape for Worldwide Conversational AI Software Platforms for Customer Service 2021. Our technology allows the enterprise to take advantage of Open-Question customer care with end-to-end Self-Service to greatly improve customer experience and significantly decrease operational costs. In 2016 Omilia expanded to USA and Canada, counting 33 full production deployments worldwide and case studies with proven KPIs and ROIs across various industries.
Open Positions
Text & Reasoning LLM / NLU Tech Lead
Advanced degree, 5-10 years of experience in designing and deploying LLM-based NLU systems
Text & Reasoning LLM / NLU Tech Lead
Advanced degree in Computer Science or related field, Proven experience in designing, developing, and deploying LLM-based NLU systems, Proficiency in Python and relevant ML frameworks
Senior Data Architect
5+ years of experience in data architecture, strong understanding of ML training data requirements, and deep experience with data modeling, schema design, and data pipeline architecture
Senior Data Architect
5+ years in data architecture, data engineering, or LLM/ML data infrastructure; Master's degree or PhD in Computer Science, Data Engineering, Information Systems, or a related field
Senior Data Architect
5+ years of experience in data architecture or engineering, strong understanding of ML training data requirements, and experience with data modeling and pipeline architecture
Senior Data Architect
5+ years in data architecture, data engineering, or LLM/ML data infrastructure, with demonstrated ownership of production data systems serving ML/AI model development
Transcribers for French
Experienced transcriber with strong French and English language skills
Transcribers for French
Transcribe audio content, manage workload, adhere to style guides
Language Expert for Norwegian
Bachelor's degree in Linguistics, Translation Studies, or other language-related fields, Native proficiency in Norwegian, Attention to detail
Senior Data Architect
5+ years in data architecture, data engineering, or LLM/ML data infrastructure, strong understanding of ML training data requirements, deep experience with data modeling, schema design, and data pipeline architecture
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