IT Support (Level 2)

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality.

Requirements

• Min of 2.5 years Proven Experience in a technical support role, preferably at a Tier 2 level or higher
• Solid understanding of software, hardware, networking, and system administration concepts
• Hands-on experience with Windows, macOS, Linux, and mobile operating systems
• Proficiency with ticketing systems and remote support tools such as ConnectWise Manage, N-Able, and IT Glue

Benefits

• Competitive salary
• Opportunity to shape the HR function of a rapidly growing BPO
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past
• Career growth and development opportunities