Back Office Medical Assistant reports to the office manager, performing administrative and clinical tasks such as patient check-in/check-out, scheduling appointments, collecting copays, and assisting providers with exams and procedures. The role also involves collecting specimens, processing lab work, and scanning medical records. The position requires a Medical Assistant certification and at least 1 year of relevant experience in a physician office.
Requirements
- Completion of an accredited Medical Assistant program
- Current Medical Assistant Certification by the American Association of Medical Assistants (AAMA) Certified or other equivalent certification organization
- Current CPR certification
- At least 1-year of relevant medical assistant experience in a physician office
- Broad understanding of clinical operations and physician office practice
- Nephrology medical office or dialysis experience highly preferred
- athenaClinicals electronic health record experience
- Experience with other secure clinical communication and billing applications such as PMD soft
- Ability to perform basic patient data entry into athenaClinicals electronic health record and use Microsoft Office suite
- Skill in use of computer, calculator, copy machine
- Basic knowledge of correct English usage, spelling, and punctuation
- Basic knowledge of modern office practices, materials, and procedures
- Basic knowledge of medical examination, diagnostic and treatment room procedures
- Basic knowledge of insurance requirements and procedures
- Knowledge of medical terminology
- Proficient with general math skills