Our client is seeking a proactive, relationship-driven Community Manager to oversee and engage a private entrepreneur community of approximately 160 members. This role is centered around daily community engagement, relationship building, member satisfaction, and event coordination.
Requirements
- Actively manage and participate in daily conversations within Slack
- Initiate discussions, encourage participation, and maintain strong engagement levels
- Foster a welcoming, professional, and energetic community atmosphere
- Respond promptly to member questions, conversations, and requests
- Encourage meaningful discussions that strengthen member relationships
- Introduce members to one another based on shared interests, industries, or goals
- Facilitate peer-to-peer networking opportunities within the community
- Build strong relationships with members through proactive communication and engagement
- Conduct recurring member check-ins to gather feedback and assess satisfaction
- Identify disengaged members and proactively re-engage them
- Monitor churn indicators and support retention through relationship-building efforts
- Coordinate member-facing events such as retreats, dinners, virtual meetups, and networking sessions
- Manage event logistics, scheduling, communication, and follow-through
- Track engagement metrics including participation levels, member interactions, event attendance, and community activity
- Maintain organized records and reporting on member engagement trends
- Provide insights and recommendations to internal stakeholders based on engagement data
