Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behavior. The team member will help customers' DBA teams when they need expert assistance, gather relevant data, investigate issues, and provide a detailed analysis of findings. They will also author new blog posts, answer questions on the forum, create new articles in the customer-facing knowledge base, and host webinars.
Requirements
- Good hands-on knowledge of PostgreSQL
- Skilled with some of the PostgreSQL ecosystem of tools and technologies
- Knowledgeable about performance tuning, query optimization, & index tuning
- Some experience with high availability solutions (replication, routers, proxies, etc)
- Exposure and practice with zero-downtime procedures
- Good understanding of monitoring requirements
- Demonstrable experience of administering Linux based systems
- Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
- Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve
- Availability to travel for the occasional team meeting, conference or customer visit
- Experience working with customers in English
Benefits
- Flexible work hours
- Various paid time off programs
- Equipment for remote office
- Funds for career development
- Ongoing connectivity allowances
- Equity incentive plan
- Paid time off for volunteering
- Work-from-Anywhere policy
- FlowDays and FryDays policies