
Job description
Supervises claims adjusters and technical support staff to manage the day-to-day handling and settlement of claims, the processing and tracking of documents, making payments, tracking trends and communicating with underwriting.
Participates in the hiring, training, evaluation and development of the claims staff. Assures that department targets for customer service quality and priorities are met.
Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met. Oversees the investigation of insurance claims.
Company

Finance
Philadelphia Insurance Companies (PHLY), a member of the Tokio Marine Group, designs, markets, and underwrites commercial property and casualty as well as management and professional liability insurance for select, niche industries. Leveraging over 60 years of experience, PHLY operates through more than 50 offices nationwide, combining the global strength of its parent company with a focused, industry‑specific approach. PHLY is recognized by Ward’s Top 50 and regularly ranked among the best places to work and healthiest workplaces in America, offering professionals a collaborative environment to develop expertise in complex risk solutions and contribute to innovative insurance products.
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