We are seeking an experienced Health Center Manager to manage our Planned Parenthood of Maryland health center in Easton, Maryland. The Health Center Manager is responsible for overall management of day-to-day clinic operations, including scheduling, staffing, inventory, customer service standards, and productivity and revenue goals.
Requirements
- Ensure that PPM protocols, policies and procedures are followed and implemented.
- Ensure that federal, state, and local regulations are followed and implemented.
- Ensure maintenance of clean, neat, secure, and fully functional facility, including regular maintenance of medical equipment.
- Prepare, monitor, and adjust patient and staff schedules according to changing needs of center.
- Supervise staff and volunteers in accordance with PPM Employee Handbook policies and procedures.
- Monitor, evaluate and document staff performance, ongoing and annually, serving as full supervisor for unlicensed staff and as administrative supervisor for all licensed staff.
- Authorize work hours, leave requests, and expense reports.
- Develop and implement staff training and development plans for individual staff members and for larger group.
- Conduct regular staff meetings and initiate regular two-way communication with staff regarding organizational directives, protocol changes, etc.
- Monitor accuracy and completeness of medical records documentation and related data collection.
- In conjunction with supervisor, create and monitor center budget and ensure accuracy and completeness of all related financial transactions and documentation.
- Ensure efficiency of operations through regular monitoring of patient and staff flow throughout the center, adjusting, as necessary.
- Maintain proficiency in certain HCA duties sufficient to backfill during staff shortages or unusually busy clinic sessions.
- Monitor and communicate with staff regarding productivity and revenue goals.
- Act as lead with respect to center's Quality Assurance program, ensuring timely and accurate completion of all necessary functions and documentation.
- Participate as active member of PPM center managerial team.
- Act as resource for other PPM departments and inform senior management of issues and trends at the health center level.
Benefits
- Medical, Dental, and Vision insurance.
- Flexible Spending Account.
- Life, AD&D Insurance.
- Short-Term and Long-Term Disability.
- Paid Time Off (PTO) and Paid Holidays.
- Employee Assistance Program.
- 401(k) Retirement Plan.
