We are looking for a self-starter, ambitious Field Service Technician to deliver world-class technical customer service and support. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Requirements
- Proven field service and technical service experience and aptitude
- Ability to troubleshoot, test, repair and service technical equipment
- Ability to work flexible shifts and adapt to changing work schedules
- Willingness to travel up to 70% of the time (primarily domestic / USA)
- Ability to work extended hours and weekends
- Able to effectively organize, schedule, and carry out work assignments with minimal supervision
- Read and interpret technical manuals, blueprints, diagrams
- Understanding of the safe operation of hand tools and power equipment
- Effective communication skills, verbal as well as written
- Well-developed skills in problem solving and troubleshooting
- Broad technical knowledge of process and/or industrial automation
- Mechanical aptitude and ability to perform mechanical and physical tasks
- Ability to support customers during and after hours on a scheduled basis
Benefits
- Comprehensive medical/dental programs
- Life insurance
- Generous paid time off program
- Retirement savings plan with a company match