Senior Customer Success Manager

Proofpoint is a global leader in human- and agent-centric cybersecurity. The Senior Customer Success Manager role is responsible for ensuring customers realize the full value of Proofpoint's products and services, maximizing renewals and add-on transactions.

Requirements

• 4-year college degree in a business area, technical area, or equivalent
• 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer-facing role
• Thorough knowledge of customer success principles
• Excellent communication skills, phone manner, and meeting presence with all levels of customer leadership

Benefits

• Comprehensive benefits
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities