Software Engineer (AI Agents)
PylonSan Francisco, California, United States
Posted September 12, 2025
Full Time
About the Company
Pylon is a modern B2B alternative to Zendesk, offering comprehensive post-sales solutions. The company provides an integrated platform featuring ticketing systems, omnichannel integrations with Slack Connect and Microsoft Teams, a modern chat widget, knowledge base, AI support bots, account management tools, and customer marketing capabilities. Pylon's distinctive approach lies in its holistic solution that streamlines communication and support for businesses.
Job Description
Pylon is building a conversational data-powered support platform for B2B post-sales. They help thousands of companies run their operations in real-time and were recently named a finalist in the Enterprise Tech 30 List. The company is currently hiring software engineers to build and improve their AI features.
Requirements
- Strong engineering fundamentals
- Efficient code writing
- Autonomy and ownership of details
- In-person work preference
- Technical skills in React, Golang, GraphQL, and AWS
Benefits
- Medical, Vision, Dental insurance
- 401K
- Unlimited PTO
- Food in the office
- Fun team offsites and events
