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Enterprise Application Engineer
Q2Austin, Texas, United States • Lincoln, Nebraska, United States
Posted January 5, 2026
Full Time
About the Company
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
Job Description
Q2 is seeking a Support Engineer to support the Q2 Helix platform with both internal and external customers. The person in this position will provide skilled troubleshooting for the Q2 Helix solution, resolve technical issues, or address root causes for multiple issues.
Requirements
- 2 years of related support experience
- Previous experience with enterprise/mid-sized software support or delivery experience required
- Strong understanding of remote tools and networking
- Server and component experience with Windows Server (current and supported versions), IIS configuration, and Service management required
- Experience with Python and.NET programming a plus
- Advanced database knowledge with MS SQL (current and supported versions) preferred
- Ability to work on multiple assignments, prioritize, and resolves issues in a timely manner within a high-pressure environment
- Previous knowledge of the banking industry and practices preferred
- Expert level understanding of the Q2 architecture and process workflow needed
- Strong organization skills needed and must pay close attention to detail
Benefits
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs