Support Engineer, ERP

QAD is building a world-class SaaS company and is looking for talented individuals to join their mission to help solve real-world problems in manufacturing and the supply chain. The company is seeking a Support Engineer to deliver technical support for QAD and Progress products, providing solutions for customer-reported issues and ensuring seamless system operation through troubleshooting and resolution efforts.

Requirements

• 2+ years of relevant experience in supporting enterprise products
• Strong problem-solving skills and a proven ability to manage high-priority cases in a fast-paced, customer-centric environment
• Hands-on experience in ERP support, including installing, upgrading, and configuring ERP products

Benefits

• 401k Matching
• Retirement Plan
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance