Executive - Customer Success
QuessHyderabad, Telangana, India
Posted September 17, 2025
Full Time
About the Company
Quess Corp Limited, established in Bengaluru in 2007, is India's largest and a global leader in staffing and workforce solutions. With deep domain expertise and AI-driven digital platforms, Quess offers a comprehensive suite of technology-enabled services including recruitment, RPO, executive search, and IT staffing across BFSI, retail, telecom, manufacturing, and other sectors. The company boasts a workforce of over 459,000 employees across eight countries and serves more than 3,000 clients, earning recognition as India's top staffing company and certified as a Great Place to Work.
Job Description
This Executive - Customer Success role focuses on building and maintaining strong relationships with assigned clients, optimizing their product/service usage, and increasing customer satisfaction. The role involves strategic planning, proactive communication with internal teams, and a consultative approach to client needs. It requires attention to detail and the ability to thrive in a fast-paced environment.
Requirements
- 1-5 years of experience in HR, Customer Service (B2B), Account management (B2B), or Recruitment
- Strong verbal and written communication skills
- Strategic planning and project management skills
- Analytical mindset
- Ability to work across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker
- Comfortable working across multiple departments in a deadline-driven environment
- Ability to quickly adjust priorities