We're a global brand with 50+ stores around the world, and our own sustainable factory in LA. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.
Requirements
- Consistently meet and exceed sales goals.
- Assist in clientele generation through customer engagement.
- Contribute to an in-store experience for customers that both surprises and delights them.
- Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
- Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
- Understand the need for consistent inventory accuracy and controls in store.
- Contribute to Loss Prevention in all areas of the business.
- Uphold time and attendance policy.
- Ensure the selling floor reflects the brand and concept standards at all times.
- Share your deep knowledge about our product with genuine enthusiasm.
- Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
- Help ensure that the store environment is inspiring and our product is easily accessible.
- Understand the core values and culture of Reformation and reflect these in all efforts.
- Maintain and uphold a professional, healthy, and productive work environment.
Benefits
- Competitive hourly wage ($17-$25 per hour)
- Flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
- Opportunity to work in a dynamic and innovative company
- Equal Opportunity Employer