Parts Counter & Outside Purchase

Responsibilities include reading manuals, providing customer service, ordering parts, meeting production and profitability goals, and supporting team members. Additional duties include negotiating with suppliers, tracking orders, and monitoring stock levels.

Requirements

• Reads appropriate manuals to ascertain type and specification of parts
• Provides pricing and product information to customers
• Dispenses parts to the service department and body shop
• Orders out-of-stock parts requested by customers
• Assists customers in selecting and purchasing parts
• Places special orders for parts
• Meets departmental production and profitability goals
• Answers telephone promptly and consistent with dealership guidelines
• Records all hours worked accurately in company timekeeping system
• Follow Safeguards rules and regulations
• Supports the workshop supervisor, sales team and service team when it requires
• Compare and evaluate offer from suppliers
• Negotiate contract term of agreement and pricing
• Track orders and ensure timely delivery
• Review quality of purchased products
• Enter order details (e.g. vendors, quantities, price) into internal databases
• Maintain update records of purchased product, delivery information and invoice
• Prepare report on purchases including cost analyses
• Monitor stock levels and place orders as needed