AI/ML Engineer

rockITdata is seeking an AI/ML Engineer to design, build, and optimize AI-powered capabilities within an Amazon Connect contact center environment running in AWS GovCloud (IL4).

Requirements

• Configure and optimize Amazon Bedrock Agents
• Design, version-control, and iteratively refine prompt templates
• Build and maintain the AWS Bedrock Knowledge Base
• Develop coaching rulesets
• Implement QA scoring rubrics
• Configure Bedrock Guardrails
• Evaluate new Amazon Nova model releases
• Collaborate with the Integration Engineer
• Monitor model performance
• Participate in biweekly sprint demos
• Work with TriWest QA reviewers and SMEs
• Ensure all AI inference and logging complies with FedRAMP High, DFARS 252.204-7012, HIPAA, and NIST AI RMF requirements

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance