IT Operations & Security Manager
Rodan and Fields, LLCCalifornia, United States • Palo Alto, California, United States
Posted October 27, 2025
116000 - 145000 USD year
Full Time
About the Company
Rodan + Fields is a dermatologist-founded skincare brand dedicated to providing effective solutions for women's skin concerns, including acne and aging. Our products are developed by experts and backed by Women-Backed Science™, ensuring real results. As the #1 female dermatologist-founded brand in the US with over 12 million customers, we prioritize innovation and diversity, seeking passionate professionals committed to skincare.
Job Description
Rodan + Fields is seeking an experienced IT Operations & Security Manager to lead their infrastructure, cloud, and cybersecurity initiatives. The role involves hands-on technical management, strategic oversight, and collaboration with business leaders to ensure system reliability, security, and compliance in a fast-growing skincare and haircare company. They are focused on innovation, community, and planet-first values.
Requirements
- Supervise and mentor IT Helpdesk Technicians and System Administrators.
- Oversee day-to-day IT operations, ticketing workflows, and SLAs.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Partner with Legal and the VP of Technology to define and execute security, privacy, and AI governance strategy.
Benefits
- Competitive salary
- Comprehensive benefits packages
- Educational reimbursement
- Flexible work arrangements
