Success Architect (Agentforce / Data Cloud)

Role Overview

As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. You will be a trusted subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI.

What You Will Do

Your responsibilities will include engaging with customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud. You will also identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization.

Why It Might Be a Fit

As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers.

Requirements

• Must be a U.S. Citizen due to work with Federal Government
• Demonstrated success leading at least two full-lifecycle implementations of enterprise Customer Data Platforms (CDP)
• Deep understanding of data modeling, integration architectures, and data governance best practices
• Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
• Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers
• Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
• Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program