The Santa Barbara Zoo is seeking Train Conductors to operate our iconic C.P. Huntington train while sharing engaging narratives about the Zoo’s animals, exhibits, and conservation efforts.
Requirements
- Reports to the assigned area at the scheduled time
- Sells tickets and collects fees from guests
- Operates and drives C.P. Huntington narrow gauge train
- Observes and guides guests boarding train to ensure they are safely seated without being overcrowded
- Narrates points of interest during the train ride.
- Monitors activities to ensure adherence to rules and safety procedures to protect the environment and maintain order, and manage unruly patrons
- Performs routine maintenance of miniature train(s) and railroad right-of-way
- Maintains the train by keeping it clean and polished at all times
- Maintains appearance of landscaping around miniature train by cleaning the grounds and trimming plants
- Maintains area in and around the train station to ensure it is clean and litter-free
- Ensures that all daily inspection forms are in order, filled accurately in a timely fashion, and filed away in the appropriate folder/binder
- Reports any and all mechanical problems to the Maintenance Coordinator and Train Leads promptly
- Provides reads of banks after shifts, verifies totals, and reports any discrepancies
- Ensures that inspections and light maintenance are completed on time and are scheduled regularly
- Reports to the Director of Events & Guest Services or Train Leads about any challenges with staff, equipment, guests, or facility
- Assists with maintaining the train barn and train work stations organized, clear of hazards, and welcoming. Organizes, updates, and files documents pertaining to the trains and train staff
- Provides reports to train mechanic or Director of Events & Guest Services, as needed
- Assists with any railroad maintenance and repairs
- Adheres to all Guest Services and Cash Handling procedures as outlined in policies & procedures
- Adheres to Zoo’s policies and procedures as outlined in the Employee Policy Manual
- Applies and exemplifies “green” (sustainable) practices whenever possible
Benefits
- Great team, beautiful grounds, amazing animal collection, sunshine & ocean view almost year-round!
- Free parking, free guest passes, unlimited free tea/coffee every morning, 20% discounts on food services and retail purchases
- Access to the Collabornation learning platform, professional development, and lunch & learn opportunities
