We are looking for a strategic and highly collaborative Senior Manager, Customer Marketing to lead our customer lifecycle, retention, and advocacy initiatives.
Requirements
- 7+ years of marketing experience, with a minimum of 3-5 years specifically dedicated to customer marketing, lifecycle marketing, or customer success enablement (preferably in [B2B SaaS / your industry]).
- Proven experience managing programs independently and leading cross-functional initiatives; previous people management experience is a plus.
- Strong portfolio of customer-driven content (case studies, videos) and experience managing review platforms or advocacy software.
- Deep knowledge of marketing automation platforms (e.g., HubSpot, Marketo), CRM systems (e.g., Salesforce), and customer success tools (e.g., Gainsight).
- Exceptional written and verbal communication skills, with a high degree of empathy and the ability to build rapport with C-level executives and end-users alike.
Benefits
- Competitive salary
- Stock options
- Health benefits
- Unlimited PTO
- Parental leave
- Tuition reimbursements
- Much more!
