Senior Salesforce Systems Administrator

We're looking for a Senior Salesforce Systems Administrator to help us continually improve and enhance our Salesforce platform. The ideal candidate will have a deep understanding of the Salesforce platform and be able to design scalable, best-practice solutions. The role is structured as a hybrid position with ~1 day/week at our office in Heredia.

Requirements

• BA/BS Degree required
• Strong Salesforce product knowledge with at least five years of hands-on Salesforce Administration experience
• Certified Salesforce Administrator
• Experience implementing Salesforce configuration changes
• Good understanding of the Lead-to-Order Process
• Proactive attitude to platform enhancements and designing scalable, best-practice solutions
• Excellent relationship-building skills and ability to liaise with stakeholders at all levels
• DevOps/release management experience
• Strong communication skills, with the ability to translate technical information into layman's terms and requirements into technical solutions
• Experience in change management and governance

Benefits

• Flexible working hours
• Hybrid/remote work model with in-office lunch program
• Private medical care
• Life insurance
• Vacation days
• Paid sick time
• Global gender-neutral parental leave (16 weeks)
• Employee stock programs (RSUs + ESPP)
• Employee Assistance Program and Wellness Coach app
• Annual bonus program
• Home office setup and maintenance support
• Home phone/internet allowance
• High-end MacBook or Windows laptop
• Referral bonus program
• Professional development support, including LinkedIn Learning
• Company events and community activities