Sales Manager

Develops a well-trained sales staff to meet or exceed sales quotas, increase market share, and maintain ethical standards.

Requirements

• Staff Management and Leadership
• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location
• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls
• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations