Service Technician I

Role Overview

Performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Works under the direction of the Field Supervisor or General Manager.

What You Will Do

Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.

Why It Might Be a Fit

Requires high school diploma or GED with additional training and 1-2+ years’ experience in HVAC with technical training certification. Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.

Requirements

• High school diploma or GED with additional training
• 1-2+ years’ experience in HVAC with technical training certification
• Valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
• EPA and safety certifications
• Valid driver’s license with acceptable driving record

Benefits

• Top Pay for Top Performers, including incentive and bonus opportunities
• Generous PTO provided
• 24 paid days off within your first year of employment
• 29 paid days off after your 2nd year of employment
• Company-sponsored Medical, Dental, and Vision Insurance programs
• Company-provided smart phone, tablet, uniform plan, and tool replacement program
• Internal Training Academy
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company-paid employee Life Insurance with options for YOU and your Family!
• Short-term and Long-term disability insurance options
• Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs