Business Operations Manager - Customer Excellence Group (CEG) – Post Sales Strategic Initiatives

ServiceNow is seeking a Business Operations Manager to lead strategic initiatives and drive operational excellence in the Customer Excellence Group (CEG). The successful candidate will have extensive experience in business operations, strategy, consulting, or program management, and a proven track record of leading cross-functional teams and driving measurable results.

Requirements

• Expert AI capability
• 5-7+ years of experience in business operations, strategy, consulting, or program management
• Demonstrated ability to partner with senior executives to shape strategy and drive alignment
• Strong financial acumen with experience in business modeling, budgeting, headcount planning, and ROI analysis

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance