The Senior Operations Manager manages daily activities within the organization's operations function and works closely with Operations Directors to support and strengthen branch operations.
Requirements
- Drive improved financial performance and competitive positioning through continuous improvement of operational and production processes
- Analyze operations workflows to identify opportunities for efficiency, standardization, and cost optimization
- Ensure compliance with all Company policies, safety standards, and applicable laws and regulations
- Support consistent reporting of performance metrics, DSI, policies, and procedures across operations
- Partner with Branch Operations teams to resolve tactical and strategic operational challenges
- Interface with leadership to ensure customer complaints and operational issues are addressed promptly and effectively
- Deploy and execute Enterprise Strategy throughout Operations
- Provide direct leadership oversight for Inbound Warehouse, Inventory, Quality Control (QC), Divisional Safety and Compliance, and related teams
- Develop and execute operational plans and production schedules that increase profitability while reducing overhead
- Establish, monitor, and improve quality and safety standards across assigned operations
- Adjust associate schedules and staffing plans to optimize labor costs while meeting productivity and service expectations
- Participate in cross-facility training, best-practice sharing, and rotational assignments as part of leadership development
- Other duties as assigned
Benefits
- 401(k) Savings Plan
- Profit Sharing
- Paid Time Off
- Growth opportunities
- Continued education
- Wellness programs