
Job description
Shield AI is seeking a Senior Software Engineer to serve as the software SME for the V-BAT Fleet Support team. The role involves owning customer-facing engineering support for software issues affecting aircraft operations and serving as a bridge between Fleet Support and software, autonomy, avionics, and systems engineering teams.
Serve as the software SME for Fleet Support, lead escalated investigations, triage and root-cause software issues, reproduce customer-reported issues, analyze logs and telemetry, debug integration points, and build and maintain lightweight tools.
The ideal candidate will have strong programming skills in C++ and Python, experience debugging software that interfaces with hardware, sensors, networks, or distributed systems, and ability to turn vague field symptoms into structured, reproducible technical findings.
Company

Tech, Software & IT Services • Manufacturing • Public Safety
Shield AI is a leading deep-tech company dedicated to developing intelligent systems for defense and national security applications. Founded in 2015, Shield AI specializes in the design and deployment of cutting-edge robotics and autonomy solutions, including the V-BAT and X-BAT aircraft, alongside its Hivemind software suite. The company’s core value proposition lies in providing advanced AI-powered perception and decision-making capabilities to protect service members and civilians. With a global presence and active operational support worldwide, Shield AI offers challenging and impactful opportunities for engineers, software developers, and robotics professionals seeking to contribute to a vital mission.
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