Service Advisor

This Service Advisor role focuses on providing excellent customer service, scheduling appointments, managing inquiries, and ensuring smooth service operations. The ideal candidate will have experience with Honda or Acura vehicles and a strong commitment to customer satisfaction.

Requirements

• Greet customers and provide excellent customer service.
• Schedule appointments and ensure timely completion of services.
• Communicate with customers about recommended services and any issues that may arise.
• Provide accurate estimates and quotes to customers.
• Manage customer complaints and inquiries, ensuring customer satisfaction.
• Maintain accurate and up-to-date service records.
• Work closely with the service department to ensure smooth operation.
• Meet or exceed performance metrics, including customer satisfaction, service retention, and revenue generation.