Lead Site Reliability Engineer - Observability

Role Overview

As a Lead Site Reliability Engineer – Observability, you will blend site reliability engineering principles with deep telemetry expertise to ensure system visibility, uptime, and performance. You will work closely with product management, architects, and engineering teams to establish unified visibility across the full stack, from LLM-driven agents to backend services.

What You Will Do

Support the operational and enhancement of mission-critical environments for both new and existing Cloud Native products & services. Deploy and manage instrumentation for applications to gain granular insights into service health. Assist engineering teams in implementing and maintaining metrics, logs, and traces for applications & infrastructure.

Why It Might Be a Fit

We value a collaborative mindset and ability to work in cross-functional teams. Interest in continuous learning and growth within our Product Area is also a plus.

Requirements

• Bachelor’s degree in Computer Science or related field (Master’s is a plus)
• 5+ year experience in Site Reliability, Observability, DevOps, or Cloud Engineering roles
• Must have expertise with Microsoft Azure Cloud
• Must have experience working with observability frameworks like Open Telemetry and distributed tracing systems
• Expertise in Infrastructure as Code (IaC) using Bicep, ARM and Terraform
• Strong understanding of instrumenting, tracing, and correlating AI/LLM workflows with infrastructure telemetry
• Solid experience in monitoring and logging tools (Azure Monitor, Application Insights, DataDog, Log Analytics)
• Knowledge of AI/ML-based anomaly detection, log aggregation and analysis tools like Microsoft Azure Anomaly Detector or equivalent
• Experience with Agentic/LLM‐based systems (like LangChain, Celery, OpenAI APIs, orchestration frameworks)
• Experience working with application reliability platforms like Checkly or equivalent
• Experience setting up synthetic monitoring using Playwright or equivalent
• Solid Understanding of networking, containerization (Kubernetes, Docker)
• Good understanding of APIs, scripting languages like PowerShell, Bash, Kusto and databases like SQL, Cosmos DB and Postgres SQL
• Familiarity with SimCorp Dimension & Salesforce User is a plus
• Proficiency in IT service management (ITSM) frameworks like ITIL, focusing on incident, change, and problem management to improve operational efficiency
• Experience managing both onboarding projects and live production operations

Benefits

• Global hybrid work policy
• Culture – Inclusive and diverse company culture
• Work-life balance
• Empowerment
• Career & Growth