Customer Service Executive (1 year Direct Contract)
Singtel GroupSingapore, Singapore
Posted August 29, 2025
Contract / Temporary
About the Company
Singtel Group is Asia's leading communications technology provider, offering a comprehensive range of services including mobile, broadband, TV, cloud computing, cybersecurity, and enterprise solutions. With a presence in 21 countries and over 740 million mobile customers, Singtel leverages next-generation technologies to deliver innovative customer experiences and empower businesses for sustainable growth.
Job Description
Singtel is seeking an empowering career as a Customer Service Executive in the Enterprise Team. The role involves managing client inquiries, resolving issues, maintaining relationships, and ensuring high customer satisfaction. This position supports the growth of Singtel's enterprise clients and focuses on the seamless delivery of services and innovation.
Requirements
- Diploma in any discipline
- Minimum of 2 years of experience in a customer service environment
- Fluent English
- Good customer service and effective communication skills
- Ability to handle difficult calls and emails professionally
- Initiative and willingness to learn
- MS Office proficiency
- Ability to manage multiple service requests
- Familiarity with customer service systems
