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Job description
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Global Technical Support provides industry-best service to customers and partners using Smarsh products and services, focusing on timely response and rapid resolution of inbound requests. The role requires advanced technical skills, strong communication, and problem-solving abilities, as well as the ability to work independently and collaboratively with cross-functional teams.
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Tech, Software & IT Services • Finance
Smarsh is a leading provider of cloud-native digital communications capture, retention, and oversight solutions. The company helps regulated organizations identify regulatory and reputational risks within their communications data, offering services such as email archiving, social media archiving, and risk-based surveillance. With a global client base including top banks, brokerage firms, and government agencies, Smarsh transforms oversight into foresight by surfacing critical signals in digital communications.