The Warehouse Supervisor is responsible for ensuring the operational success of assigned area and/or customer by driving efficient use of labor and following internal processes. This role is focused on providing our customers with an exemplary level of service by driving inventory accuracy, warehouse organization, task prioritization, and staff leadership.
Requirements
- Drives teamwork within the workforce to ensure productivity targets are met.
- Trains staff and monitors their performance, progress, and service levels.
- Responsible for general administrative duties such as providing timely responses to inquiries, timecard management and submittal, entering productivity, etc.
- Responsible for hiring, onboarding, daily management, performance management, promotion/demotion, coaching and discipline processes for assigned employees up to and including termination.
- Promotes SOPs, follows processes and drives high attention to detail to ensure customer needs are met/exceeded daily.
- Assists Operations team by investigating and resolving customer concerns and general support inquiries.
- Oversees customer inventories, monitors orders and shipments.
- Ensures quality, delivery and budget objectives are met/exceeded.
- Provides recommendations for warehouse operations to improve by focusing on process workflow, personnel and space requirements, equipment and layout.
- Produces regular reports and statistics on a daily, weekly, and monthly basis.
- Completes other duties as assigned by Operations Team.
Benefits
- Competitive compensation packages
- 401K with company match
- Medical, Dental, and Vision healthcare plans
- Parental leave
- Professional growth and internal promotion opportunities due to continuous organizational growth
- Holiday pay
- Flexible work schedules for headquarter positions and multiple shift options for warehouse roles.