Home Loans Member Advocate

As a Home Loan Member Advocate III, you will perform multiple duties including Retention, Loan Restructure, and Customer Service efforts. You will utilize your customer service and sales skills to make outbound calls to existing SoFi Members and provide the customer with an appropriate resolution/offer that will retain their business.

Requirements

• Bachelor’s Degree
• 2 years of proven sales experience in the mortgage industry as a licensed loan officer
• NMLS licensing
• Knowledge of Fannie Mae, Freddie Mac, VA and FHA Guidelines
• Ability to maintain a pipeline of 15-25 loans of mixed variety
• Excellent oral and written communication skills
• Works well under pressure and requires minimal supervision to perform basic job functions
• Has an eagerness to delight clients throughout the loan process

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement