Staff UX Researcher
SoFiSan Francisco, California, United States • New York, New York, United States • Seattle, Washington, United States
Posted January 26, 2026
Full Time
About the Company
SoFi is a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals.
Job Description
We're looking for a Staff UX Researcher to play a pivotal role in shaping product strategy and driving user-centered decision-making across the business. As a Staff Researcher, you'll contribute to and often lead significant cross-functional workstreams and lead broad research projects with complex user journeys.
Requirements
- Contribute to and often lead significant cross-functional workstreams within and occasionally beyond their business unit
- Lead broad research projects with complex user journeys
- Guide project direction, delivering complex research projects with significant business impact
- Influence product priorities and strategy through compelling research insights
- Apply advanced expertise in a range of qualitative and quantitative research skills
- Create high-impact artifacts (e.g., reports, presentations, workshops)
- Drive consistency and quality across interconnected research projects
- Develop into a cross-functional leader, building relationships with stakeholders across the function and business unit
- Contributes actively to the research team through knowledge sharing (tools, methodologies), thoughtful collaboration, and positive engagement
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
