Security Operations Center Operator

The Security Operations Center Operator serves as a central point of contact for security, safety, emergency response, and customer service activities within a transit operations environment. This position is responsible for receiving, evaluating, and prioritizing emergency and non-emergency calls; monitoring alarms, cameras, and operational systems; and coordinating appropriate responses in accordance with established procedures.

Requirements

• High school diploma or equivalent
• 2 years of experience in security operations center, 911 dispatch center, public safety communications center, or multi-agency dispatch environment
• Ability to read, speak, and write in English language fluently
• Ability to type a minimum of 35 words per minute with 90% accuracy
• Ability to analyze rapidly evolving situations and make sound, timely decisions with limited or incomplete information

Benefits

• Health Benefits
• Long-Term Disability and Life Insurance
• Employee Assistance Program
• Retirement Plans
• Paid Time Off
• Parental Leave
• Pet Insurance discount
• ORCA Card
• Tuition Reimbursement
• Inclusive Reproductive Health Support Services