This job is no longer accepting applications.
Sr. Billing Analyst (Correspondence)
Southern CompanyAtlanta, Georgia, United States
Posted March 27, 2026
Full Time
About the Company
Southern Company is a leading energy provider serving 9 million customers across the Southeast and beyond.
Job Description
The Senior Billing Analyst (Correspondence) is responsible for managing operational customer communications across all SouthStar Energy markets, ensuring regulatory, legal, and operational compliance. The role involves content development, document management, and cross-functional collaboration.
Requirements
- Bachelor's degree in English, Communications, Paralegal Studies, or significant experience with formal writing and customer communications
- 5+ years of experience in consumer services or business to consumer related industry
- Proven experience with document management systems
- Proficient in Microsoft Office and AI applications with strong computer literacy
Benefits
- Competitive base salary
- Annual incentive awards for eligible employees
- Health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being