Zendesk CSR
SPLACEDavao City, Philippines
Posted December 11, 2025
6000 - 8000 USD year
Full Time
About the Company
SPLACE is a client‑focused omnichannel BPO that connects brands with customers to deliver superior experiences. It offers a suite of services including e‑commerce support, telemarketing, virtual assistance, customer support, and technical support. Unlike traditional BPOs, SPLACE prioritizes transparent, frictionless partnerships that align the success of its clients with its own. By empowering employees and fostering trust, the company turns operational excellence into exceptional customer journeys.
Job Description
Customer Service Representative responsible for providing support to existing and potential customers via email, handling worldwide customer inquiries and complaints, and ensuring client satisfaction.
Requirements
- Fluent level of English
- Excellent communication skills
- At least 1 year of experience in a Customer Service role
- Experience with Zendesk ticketing system
- Ability to multitask and work in a fast-paced, deadline-oriented environment
- Empathetic & understanding in character
- Command of Microsoft Office (Word, Excel, etc.) and basic computer knowledge
- Passionate about football/rugby a major plus
- Fluency in other languages is a bonus
