Retail Branch Manager - Producing will produce FHA, VA, and conventional loans on behalf of Sierra Pacific Mortgage by operating a Branch office. The Manager will be responsible for managing and exercising judgment in regard to branch operations, business development, managing relationships, sourcing applications, originating conventional and government residential mortgage loans, performing sales-generating activities, and servicing and maintaining current clients.
Requirements
- Maximize loan production through personal production and/or management of branch staff
- Recruit, train and manage staff to ensure branch production, quality, and service standards are being met
- Oversee branch administration, sales and processing activity to ensure compliance with policies, procedures, laws and regulations
- Analyze branch financials and monitor/control expenses to maximize and maintain the profitability of the branch
- Formulate and implement a branch business plan, to include staffing and a market penetration strategy for lead development, prospect to client conversion, and client to close conversion
- Identify and establish new referral sources through a variety of sales efforts
- Regularly participate in business development activities with professional organizations
- Attract new borrowers through social media, informational mailings, advertisements, seminars focused on home buyers and participation in community efforts to promote home ownership
- Cultivate repeat business from existing base of borrowers
- Consult with borrowers to identify their loan needs, assess/analyze their financial situation, determine the correct loan options and provide information relevant to the risks and benefits of each program for which the borrower is qualified
- Guide customers through the loan process by obtaining all borrower required documents, providing borrowers with regulatory disclosures and assist with the submitting to underwriters
- Coordinate all aspects of the mortgage application process with appropriate parties
- Resolve outstanding issues in order to clear conditions and facilitate the closing or the purchase of the loan