Senior Consumer Consultant

Senior Consumer Consultant position at St. Vincent's Hospital Melbourne (SVHM) requires a lived experience of mental health challenges and experience as a Lived/Living Experience Worker. The role involves advocating for consumers, participating in quality improvement projects, and providing supervision to Level 1 and 2 Lived Experience Workers.

Requirements

• Direct personal lived/living experience of mental health challenges, and of accessing and navigating public mental health services
• At least 2 years’ experience as a Lived/Living Experience Worker in mental health
• Demonstrated ability and experience contributing to projects which support consumer engagement or quality improvement activities
• Highly developed interpersonal and communication skills
• Intermediate IT skills including proficiency in Microsoft Office Suite
• Sound working knowledge of and a commitment to recovery-oriented practice, strengths-based models of care and co-production principles
• Demonstrated experience in working as part of a multidisciplinary team with influence
• Demonstrated ability to advocate for systemic change in mental health
• Current Victorian driver’s license
• A valid Nationally Coordinated Criminal History Check or willingness to obtain

Benefits

• Focus on wellbeing initiatives
• Confidential, solutions-focused employee counselling
• Healthy work/life balance encouraged
• Ability to join Fitness Passport
• Salary Packaging
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development
• Culture of continuous improvement