Standard Process Inc. is seeking a Manager, IT Operations to lead the Systems, Database, and DevOps engineering functions within Operations. The role involves ensuring seamless, secure, and cost-efficient operation of infrastructure, data platforms, and customer-facing environments.
Requirements
- Direct a multidisciplinary team of Systems, Database, and DevOps engineers
- Manage day-to-day operations for servers, storage, virtualization, networking, identity, and cloud platforms
- Oversee database administration and data-platform reliability
- Coordinate build promotions across non-prod/prod, maintain deployment windows, rollback/runbooks, and change controls
- Own event management, alert hygiene, runbooks, and automation
- Maintain tested DR plans and RTO/RPO; forecast and optimize capacity across on-prem/cloud
- Ensure accurate configuration and asset data across the lifecycle
- Lead P1/P2 incident response and post-incident reviews
- Enforce change enablement quality to improve change success rate
- Provide budget inputs and day-to-day stewardship of run costs
- Manage vendor/service-provider performance and escalations
- Execute operational controls aligned to ITIL and quality frameworks
- Publish service health dashboards and executive updates
- Serve as escalation point for the service desk and technical teams
Benefits
- Competitive salary and annual incentive program
- Comprehensive health care and flexible benefit plan
- Company-matched 401(k) plan
- Profit sharing plan
- On-site childcare with highly accredited curriculum
- Platinum WELCOA award-winning wellness program
- On-site 24x7 fitness center
- Whole food court
- On-site chiropractic care
- On-site massage therapist
- Personal trainer
- Daily fitness classes
- On-site life coach
- Standard Process supplement allowance
- Paid time off and holiday time
- Educational assistance
- Company-hosted outings and events
- Strong community involvement