IT Field Support Engineer
Star Services LLCAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Posted January 6, 2026
Full Time
About the Company
Star Services LLC, founded in 1989, is a premier recruitment and staffing firm serving clients across the Middle East and worldwide. The company specializes in talent acquisition, sourcing, screening, onboarding, and payroll outsourcing, delivering customized solutions for a wide range of industries. Its seasoned team provides expert consulting and training in recruitment and staffing, enabling organizations to address unique workforce challenges efficiently. With a reputation for excellence and a client‑centric, long‑term partnership model, Star Services is a trusted partner for companies seeking to attract and retain top talent.
Job Description
We are seeking an experienced IT Field Support Engineer to join our team at Star Services LLC in Abu Dhabi, United Arab Emirates. The IT Field Support Engineer will be responsible for providing technical support and troubleshooting for our clients' IT systems and infrastructure.
Requirements
- Provide on-site technical support and troubleshooting for clients' IT systems and infrastructure
- Install, configure, and maintain hardware and software systems
- Diagnose and resolve technical issues in a timely manner
- Provide training and support to end-users on new technologies and systems
- Monitor and maintain network and server performance
- Ensure data backups and disaster recovery plans are in place and functioning properly
- Collaborate with other IT team members to implement new systems and upgrades
- Maintain accurate documentation of all support activities
- Keep up-to-date with industry trends and advancements in technology
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance