Head of Operations and Customer Success

As our Head of Operations and Customer Success, you will be responsible for our startup's operational excellence and the champion of our customer's experience.

Requirements

• Account Management: Elevate our account management to strategic partnerships, identifying growth opportunities and turning challenges into success stories.
• Customer Operations: Craft compelling customer support materials, including testimonials, case studies, and best practices.
• Product Excellence: Spearhead product testing/QA, championing the continuous improvement of our offerings.
• Operational Strategy and Efficiency: Streamline operations to support rapid growth and scalability.
• Market Operations and Advocacy: Be our industry advocate, share and promote our customer’s successes, contribute to regulations and market trends, and foster relationships with key vendors to support our mission.

Benefits

• Remote First
• Stock Options
• Medical, Dental, & Vision Insurance