Provides on-site support, training, and communication regarding the reprocessing of surgical instruments and trays to contracted facilities in compliance with the Department of Health, TJC, OSHA, CDC, AAMI and AORN standards and facilities goals and policies. Coordinates and manages day-to-day operations of SPD employees.
Requirements
- Provides supervision and leadership of Sterile Processing Department at assigned facility and shift.
- Manages workflow and maintains staffing work schedule, including evenings, weekends and holidays, to ensure on time delivery to Customer.
- Meets with direct reports monthly to provide feedback, hold employee accountable to performance, development, and expectations to ensure quality service.
- Responsible for partnering with leader to address and resolve employee concerns timely and drive employee engagement activities.
- In collaboration with the manager, supports the scheduling for new STERIS employee orientation, on-the-job training, in-service education, and quality assurance programs when needed.
- Participates in interviews, hiring, training, and coaching of Customer employees as required by the contract.
- Oversees and supports daily operations of all activities that relate to the proper processing of reusable medical supplies and instrumentation including decontamination, cleaning, assembly, sterilization, and storage processes within all set professional standards and regulations.
- Performs Sterile Processing Technician responsibilities as needed to ensure on time delivery to Customer.
- Follows chain of command within hospital and/or STERIS regarding identified problems or issues to ensure proper communication and resolution.
- Responsible for answering and responding to calls from the Customer and other end-users, during and after regular business hours as required by the contract.
- Assists manager in review of all required documentation related to STERIS Standard Operating Procedures and ensures staff’s adherence to applicable policies and procedures.
- Performs daily observations to identify process improvement opportunities within operations and employee performance and compliance.
- Maintains a safe work environment by setting standards for staff use of universal precautions, personal protective equipment, and completing daily safety observations.
- Promotes collaboration with Customer physicians, nursing staff, department heads, and personnel of other departments.
- Works with Education to identify developmental training opportunities for employees and supports the delivery of education and training as required.
Benefits
- Comprehensive and competitive benefits portfolio
