Lead Billing Assistant

Join Our Team at MDS! We are a leading healthcare logistics services provider seeking a skilled Lead Billing Assistant to join our team in Tampa, FL. We specialize in delivering tailored, flexible solutions to long-term care facilities, specialty and infusion pharmacies, nuclear pharmacies, pharmaceutical distributors, laboratories, and healthcare networks.

Requirements

• Supervise day-to-day billing operations
• Provide training, guidance, and support to billing assistants
• Audit and reconcile driver invoices
• Ensure compliance with company policies and DOT requirements
• Educate drivers on billing requirements, compliance standards, and document submission procedures
• Serve as the main point of contact for driver billing issues and documentation follow-ups
• Collaborate with dispatch and operations departments
• Review and respond to billing-related emails
• Identify and address trends in billing errors or documentation issues
• Investigate and resolve billing discrepancies
• Collect missing or incomplete DOT documents from drivers
• Coordinate with other departments and managers
• Prepare weekly reports on billing operations and team productivity
• Participate in process improvement initiatives

Benefits

• Competitive Compensation
• Comprehensive Health Benefits
• 401(k) Plan
• Paid Time Off
• Employee Assistance Program (EAP)
• Employee Wellness Program