Join Our Team at MDS! We are a leading healthcare logistics services provider seeking a skilled Lead Billing Assistant to join our team in Tampa, FL. We specialize in delivering tailored, flexible solutions to long-term care facilities, specialty and infusion pharmacies, nuclear pharmacies, pharmaceutical distributors, laboratories, and healthcare networks.
Requirements
- Supervise day-to-day billing operations
- Provide training, guidance, and support to billing assistants
- Audit and reconcile driver invoices
- Ensure compliance with company policies and DOT requirements
- Educate drivers on billing requirements, compliance standards, and document submission procedures
- Serve as the main point of contact for driver billing issues and documentation follow-ups
- Collaborate with dispatch and operations departments
- Review and respond to billing-related emails
- Identify and address trends in billing errors or documentation issues
- Investigate and resolve billing discrepancies
- Collect missing or incomplete DOT documents from drivers
- Coordinate with other departments and managers
- Prepare weekly reports on billing operations and team productivity
- Participate in process improvement initiatives
Benefits
- Competitive Compensation
- Comprehensive Health Benefits
- 401(k) Plan
- Paid Time Off
- Employee Assistance Program (EAP)
- Employee Wellness Program