Customer Service Representative
SutherlandAlexandria, Alexandria, Egypt
Posted January 27, 2026
Full Time
About the Company
Sutherland is a global leader in business and digital transformation, offering a wide range of services including IT, technology, healthcare, banking, insurance, travel, telecom, and more. With over 200 patented inventions across AI and other critical technologies, Sutherland drives digital transformation through advanced products and platforms, delivering measurable results to iconic brands worldwide. The company's unique value proposition lies in its seamless 'as a service' model, combining human expertise with artificial intelligence for transformative outcomes.
Job Description
Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide. This is a full-time on-site role located in Alexandria for a Customer Service Specialist.
Requirements
- Fluency in English (B2/C1 level)
- Strong skills in Customer Service & Customer Support
- Problem-solving, active listening, & attention to detail
- Flexibility with night & overnight shifts